Capgemini Report Suggests Blockchain is Real For Many Leading Supply Chain Managers


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A new study conducted by Capgemini notes that despite the barriers facing blockchain, 87% of survey respondents said they are at least in the early stages of blockchain experimentation and the top drivers behind investments are cost saving (89%), enhanced traceability (81%) and increased transparency (79%). Walmart’s announcement of a food safety blockchain solution, and Nestlé, Unilever, Tyson Foods, and Starbucks’ blockchain trials also show possibilities.

Among the observations contained in the study are these:

  • Key drivers of blockchain investments: cost saving (89%), enhanced traceability (81%) and enhanced transparency (79%).
  • Barriers to implementation: lack of clear ROI (66%), immature technology (65%), and regulatory challenges (61%).
  • Recommendations for a blockchain supply chain strategy: assess skills of current employees, measure success like a venture capital firm, implement security controls before scaling, and join a consortium to achieve standardization.

Joe Vernon, practice leader supply chain analytics at Capgemini, told SCMR in an interview that risk aversion is making block chain attractive for many reasons. “While supply chain managers may be having a hard time quantifying the return on investment with implementation, the vulnerability of existing systems gets everyone’s attention…especially in food services and pharma.” At the same time, authors of the study note that while blockchain has many potential use cases, organizations should be sure they are not using it to address a perceived problem that could be solved by an alternate solution. “Organizations should ask themselves whether their current supply chain solutions, with additional customization, can offer the same benefits as a blockchain implementation,” the report stated.

Still, Blockchain may be the right answer if the following are true:

  • Traceability and its authenticity are a critical aspect of the supply chain and are difficult to achieve with the current set up
  • The organization is seeking to eliminate or minimize costs associated with certain intermediaries, such as cost for proof of delivery or an audit process to improve efficiency across the entire value chain
  • The organization wants to look at new trust-based business models that are made possible by blockchain.

“The benefits of blockchain lie in its transparency, traceability, and immutability,” stated the report. According to Capgemini, managers should determine which pain points in their supply chain they want to address, clearly assess whether blockchain is the best solution, and identify the use case they want to initially run as a proof of concept before scaling up. “It’s like building with Lego blocks,” said Vernon. “You create a foundation, and work your way up the chain. We believe that the adaptation of this technology is about to be widely embraced, but in a measured, calculated way.”

About the Author

Patrick Burnson, Executive Editor

Patrick Burnson is executive editor for Logistics Management and Supply Chain Management Review magazines and web sites. Patrick is a widely-published writer and editor who has spent most of his career covering international trade, global logistics, and supply chain management. He lives and works in San Francisco, providing readers with a Pacific Rim perspective on industry trends and forecasts. You can reach him directly at [email protected]

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